Monitoring and help desk
24/7/365 monitoring, patch and device management, and a help desk your staff can call for everyday problems.
The Computer Magician gives Lincoln businesses a dependable IT department without hiring one: 24/7/365 monitoring, a help desk that answers, and network management on a service contract sized to your business. The technician who knows your network is the technician who answers.

Most businesses only call for IT help after something breaks. A managed IT service contract works the other way: your systems are watched around the clock, updates and maintenance happen on schedule, and small problems get fixed before they stop your team. That's the difference between break/fix repair and managed IT, explained in standard computer repair vs. managed IT services.
Based in Lincoln since 1995, The Computer Magician supports businesses of any size across Lincoln and Omaha, including Papillion, La Vista, Bellevue, Waverly, Seward and Crete, with both on-site and remote support.
24/7/365 monitoring, patch and device management, and a help desk your staff can call for everyday problems.
Endpoint protection, email security, multi-factor authentication, phishing protection and security policies your team can follow.
Cloud and off-site backups for files, servers and Microsoft 365, with restore testing so recovery is proven.
Firewalls, switches, WiFi and structured wiring built to current standards and kept healthy.
Microsoft 365 setup, user management and troubleshooting for email, Teams, OneDrive and SharePoint.
Windows Server, VMware and Hyper-V support, plus remote IT support that fixes many issues without an office visit.
Ready to talk? Request a business IT evaluation or call 402-436-2434.
Weighing your options? Read should we hire in-house IT or use a managed service provider?
Managed IT services are ongoing IT support under a service contract: monitoring, maintenance, security, backups and help desk support, so problems are prevented instead of only fixed after they happen.
The Computer Magician LLC, at 1125 N 10th Street in Lincoln, has provided IT support since 1995 and offers managed IT service contracts for businesses in Lincoln and Omaha.
Both. Many issues are fixed remotely, and our technicians come on site for hardware, printer and network problems.
Yes. We support businesses in Lincoln and Omaha, including Papillion, La Vista, Bellevue, Waverly, Seward and Crete.
Call 402-436-2434 or request a business IT evaluation at thecomputermagician.com/contacts/.